Troubleshooting
Connection
Learn how to troubleshoot connection issues when using Polyglot.
Network connectivity problems can prevent successful API requests.
Symptoms
- Error messages like “connection timeout,” “failed to connect,” or “network error”
- Long delays before errors appear
Solutions
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Check Internet Connection: Ensure your server has a stable internet connection
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Verify API Endpoint: Make sure the API endpoint URL is correct
- Proxy Settings: If you’re behind a proxy, configure it properly
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Firewall Rules: Check if your firewall is blocking outgoing connections to API endpoints
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DNS Resolution: Ensure your DNS is resolving the API domains correctly